3DVA Privacy Policy

We want to protect the privacy of visitors to our website, our clients and other individuals we interact with. This policy lets you know how we handle and use your personal data. The information you share when you contact us, for example with an enquiry, be it a name, phone number, address etc. will be used by the company only to contact you in connection with your message. As a client data you share will be used to carry out the work you request.

3DVA is registered with the ICO (Information Commissioner’s Office) and certified as a Data Protection Officer. For more details visit the ICO site.

See the table below for our promise to you on the data protection principles:

PrincipleWe will…
Processed fairly and lawfullyStore and use your data in line with the Data Protection Act 1998 and GDPR legislation
Obtained only for specific, lawful purposesGet your consent and only contact you for the purposes stated 
Adequate, relevant and not excessiveOnly retain personal data relevant to the agreed requirement
Accurate and kept up to dateMaintain the data to ensure it is current
Not held longer than necessaryRegularly review the data we hold and delete any no longer relevant, taking into account any data which must be retained for legal reasons such as accounting
Processed in accordance with the rights of data subjectsIf requested:Give confirmation of the data being held and access to records. Correct data if inaccurate and remove if no longer relevant. Provide the right to be forgotten
Protected in appropriate waysStore data securely and maintain adequate security measures
Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protectionEnsure data regulations are met for the transfer of any personal data
Third party agreementsEnsure the processor is aware of their responsibilities
Data breach processReported to the relevant supervisory authority within 72 hours of the organisation becoming aware of it. Also, alert any individuals who may be affected and put steps in place to remedy the situation

Use of cookies

A cookie is a small text file placed on your computer or device by our site when you visit certain parts of our site and/or when you use certain features of our site. We use cookies to facilitate and improve your experience of our site and to provide and improve our service. We collect information on site visits and page statistics. All cookies used by and on our site are used in accordance with current cookie law. By continuing to use this site you are consenting to the use of cookies. If you do not wish to allow the use of cookies please adjust your browser settings accordingly.

If you leave a comment on our site you may opt-in to saving your name, e-mail address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Systems

Note we do not have bespoke systems to process and store data so it may be held on servers in the UK, the EEA or elsewhere in the world. Whatever the case we ensure that there are suitable privacy policy protection agreements in place for the systems we use.

Processing data on your behalf

If I am the Data Processor for you, the Data Controller, under the GDPR rules I have a legal responsibility to only handle data that has been gathered in line with the GDPR principles, I.E. Consent, Contract, Legal obligation etc. For full ICO guidance click here. You must not ask me to process data that does not comply with these rules.

Your Rights

You have the right to ask to know what personal data we hold about you as well as the right to be forgotten and have your details removed from our records. If you wish to exercise these rights, please email: hello@3dva.co.uk or write to: 3DVA at Suite 8, George House, High Street, Tring, Hertfordshire, HP23 4AF.

For full details on your rights please visit the official ico website